Terms & Conditions of Service

Supply of Service

ISAC Labs LTD is a UK registered company (reg. number 11338259, registered by Companies House, Cardiff, UK on 1 May 2018, registered office: 32 Addison Grove, Chiswick, London W4 1ER based at 202 Kensington Church Street, London, W8 4DP, UK, contact phone number: +44 207 985 1203, e-mail address: info@isaclabs.co.uk

ISAC Labs is an agency operating both through our website www.isaclabs.co.uk and through our office at 202 Kensington Church Street in London.

Acceptance of terms By using this website, you agree to be legally bound by all terms of this Agreement. We reserve the right to change the terms of this Agreement or to change, modify or otherwise alter any features of this website at any time and for any purpose without notice. Application of these terms Each client using our service hereby accepts and confirms that, prior to doing so, they have read, understood and agreed to be bound by, without limitation or qualification, all of these terms and conditions.Test for Coronavirus (COVID-19)

In order to travel to your destination, you may be required to be tested for Coronavirus (COVID-19). The test in question is a PCR swab test, which tests for the presence of the Covid-19 virus. If your test shows that you have the virus, you will not be permitted to fly to your destination. If your test shows that you do not have the virus, you will be given a Fit-to-Fly certificate for presentation to the airline before you fly and the border control officer (or health control officer) after arrival.

You can arrange to take the test yourself at any testing centre of your choice or, if you prefer, we can arrange for you to take the test at partnered clinic at a date and time convenient to you, subject to availability. The fee for this service will vary and the result will include the Covid-19 PCR swab test lab report, a signed letter from the medical team at the clinic and our administration fee.

Please note however that we shall ONLY be responsible for making the booking for you. We are not associated with, nor do we have any direct connection with the clinics which will carry out the PCR Swab Tests . We do not provide any medical advice or assistance. ISAC Labs makes no claim or promise about the accuracy, or reliability of the PCR swab test. The transaction in respect of the testing will be between you and the clinic or testing facilities and you should read their terms and conditions to make sure you understand them before proceeding to book a testing appointment via our website. Although the clinics are confident that the timelines of the services are achievable in almost all cases, we cannot guarantee the processing time and we cannot take responsibility for any travel disruption as a result of the late processing of the test results by the the clinic. Any dispute arising in respect of the test or any other service provided by the clinic shall be between you and the clinic only.

You confirm, by making a booking through ISAC Labs that you are not aware of any matter affecting your health, or any other matter, which would render the test to be inappropriate for you (or any for party for whom the booking is made) or which could cause harm; and in any event you should seek the advice of a qualified registered medical practitioner before proceeding with the test if you have any doubt or concern in this respect.

ISAC Labs ’s maximum aggregate liability to you for any losses or damages that you may suffer in connection with the PCR swab test or any other service provided by us, shall be limited to the amount paid, if any, by you to ISAC Labs in the 6 (six) months prior to the action giving rise to liability subject to a maximum liability of not more than £500 in aggregate in any event.

We do not accept any responsibility for arrangements made between you and any clinic or any other parties with which you may come into contact through ISAC Labs or the use of this Website, nor do we accept responsibility for any disputes which may arise between you and any clinic or any other parties with which you may come into contact throughISAC Labs or the use of this Website.

Various Hyperlinks may be included within this website which, if clicked (accessed), will lead you to another website. The use of these Hyperlinks, and your access to other websites through them will be entirely at your own risk. Please note that we have no connection, association or affiliation with any such linked websites (whether the Hyperlink was provided by us or not) unless otherwise specifically stated by us.

To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from your use of the selected clinic or any information and/or services offered or provided by the clinic.

In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

Privacy rights

We collect and process personal data only in strict compliance with the The Data Protection Act 2018 (DPA 2018) and associated legislation. ISAC Labs has legal obligations, under the DPA 2018, to collect any personal information that you provide to us fairly. ISAC Labs will hold your personal information securely. Manual destruction of files, records and computer print-outs containing sensitive data is carried out in a secure way by internally shredding. Due to privacy laws, ISAC Labs employees are unable to discuss your personal details with any third party enquiring on your behalf (including family) unless you provide your consent authorising us to do so.

Site Management

We reserve the right, but not the obligation, to: 

(1) monitor the Site for violations of these Terms and Conditions;

(2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities;

(3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;

(4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;

(5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Privacy PolicyWe care about data privacy and security. Please review our Privacy Policy posted on the Site. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions. Please be advised the Site is hosted in the United Kingdom.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in all respects in accordance with the laws of England & Wales and subject to the exclusive jurisdiction of the English Courts sitting in London.